Smooth Endings is committed to providing all clients with plenty of time during their appointment to ask as many questions as they need—or to just make themselves comfortable. We therefore treat a limited number of clients each day.
This approach, understandably, may result in longer waits for patients to receive an appointment. To help us avoid unnecessary delays, we need to follow a cancellation policy, as described below.
FULL REFUND OF DEPOSIT
50% REFUND OF DEPOSIT
NO SHOW-SAME DAY CANCELLATION
DEPOSIT WILL BE FORFEITED
IN-OFFICE CONSULTATIONS ARE NON-REFUNDABLE
We appreciate your understanding of the need for the above policy. Our goal, as always, is to provide our clients with thoughtful service and optimum results in a serene environment.